things
to know

The flowers are organized by week numbers of the year. For example if you have an event on Saturday, June 10th and need flowers to arrive on Tuesday, June 6th. June 6th (delivery day) falls in Week 23’s catalog. Week 23 is the week that needs to be chosen to order blooms. 

HOW TO ORDER

Once you receive an invitation from us to activate your online account, you’ll be able to login to the site and view what’s available in the coming weeks and place an order. Every Wednesday the weekly catalogs will be updated and added to.

Weekly catalogs open starting 2 weeks out. For example, if today is Wednesday, June 7th, you can place orders for Week 24 (June 12-16) and Week 25 (June 19-23) Be sure to select the desired week from the dropdown menu. Any dates beyond 2 weeks out, the inventory will be marked as ‘Sold Out’ until it is updated.

If you need an order same day, send us an email at
SweetPeasFlowerFarm@gmail.com
or call us (317.331.7031)

If we can process your order, a Rush Order fee of $15 may be added to your order.

For orders beyond 2 weeks out, use our Pre-order Form to send us a list of items you are looking for. We will contact you 2 weeks out from your order date to go over the details and send your invoice. Please refer to our Projected Seasonal Availability list to find out which varieties we are growing. 

PRE - ORDERS

If an add on is needed to an order already submitted, place your order on our Shopify site and leave us a note or send us an email with the update. We will combine your orders to be delivered or picked up together.

ADD-ONS & ORDER UPDATES

SUBSTITUTIONS + REFUNDS

In the event we are unable fulfill your order, we will reach out to let you know and offer a substitution or a refund. If we are unable to reach you prior to delivering or pick-up, we will make a decision based on your preference selected at checkout for that order.

All sales are final unless your order arrives damaged or incorrect. We are not responsible for losses due to improper handling, storage or processing.

If your flowers are not in satisfactory condition upon arrival of delivery, send us an email with your order number in the subject line along with photos of the flowers. For pick-up order, please inspect product before departure and notify if unsatisfactory or if an item is missing (317.331.7031). Once departed, return or exchanges are not accepted.

Orders are prepared and placed for pick-up around the designated pick-up window you have provided. See ‘Pick-up Information Sheet’ for exact location and details. Plans change, we get it, but please notify us if pick-up time needs to be adjusted.

We do our best to keep the flowers as fresh as possible and out of the light in the timeframe given, but are not responsible for flower conditions outside of desired pick-up window. 

ORDER PICK-UPS

If you need to cancel an order, send us an email with your order number to let us know. We will cancel your order and issue a refund in full. If items in your order are rejected or refused at pick up or delivery, your order may be subject to a 15% restocking fee. 

CANCELLATIONS + RESTOCKING FEES